Dementia Care Home

Tyne Grange Care Home in Newcastle upon Tyne – Exemplar Health Care

Grainger Park Road, Newcastle Upon Tyne, Tyne and Wear, NE4 8RR

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff82 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds22
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-06-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth82
  • Compassion & dignity85
  • Cleanliness72
  • Activities & engagement72
  • Food quality65
  • Healthcare72
  • Management & leadership88
  • Resident happiness75
Section 02

What inspectors found

Inspected 2022-06-02

  • Is this home safe?

    Good
    Inspectors rated the Safe domain as Good at the March 2025 inspection. This indicates that risks were identified and managed appropriately, medicines were handled safely, and staffing was considered adequate. A Good rating for Safe means the home met the required standard without significant concern, though it did not reach the Outstanding level in this domain. The detail behind this rating, including specific observations on falls management, infection control, and night staffing, is not reproduced in the published text available to us.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2025 inspection. This covers training, care planning, healthcare access, nutrition, and hydration. A Good rating indicates the home met the standard in these areas. Tyne Grange lists dementia as a specialism alongside mental health conditions and physical disabilities, which suggests staff should hold relevant training. The specific content of that training, the frequency of care plan reviews, and the mechanisms for GP and specialist access are not described in the published text available to us.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Caring was rated Outstanding at the March 2025 inspection. Outstanding in this domain is awarded only when inspectors find clear, specific evidence of exceptional kindness, dignity, and respect, not simply adequate practice. For a 22-bed nursing home with specialisms in dementia and mental health, achieving Outstanding in Caring is a meaningful result. The specific observations, resident quotes, and examples that earned this rating are not reproduced in the published text available to us, which limits what we can tell you in concrete terms.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2025 inspection. This covers how well the home tailors its service to individuals, including activities, engagement, and end-of-life care. A Good rating indicates the home met the standard. Tyne Grange serves a mixed population including people with dementia, mental health conditions, and physical disabilities, which requires a genuinely flexible activity and engagement offer. The specific activities available, whether one-to-one engagement is offered for people who cannot join groups, and how end-of-life wishes are recorded are not detailed in the published text.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Well-led was rated Outstanding at the March 2025 inspection. This domain covers leadership culture, governance, accountability, and how the home acts on feedback and incidents. Outstanding in Well-led means inspectors found the management team to be exemplary, not just compliant. The home has a named Registered Manager and a Nominated Individual on record. The specific findings that earned this rating, including how the manager supports staff, how the home handles complaints, and how families are involved in governance, are not reproduced in the published text available to us.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home caters to a wide age range, from adults under 65 through to older residents. They support people living with dementia, mental health conditions, and physical disabilities. For those with dementia, Tyne Grange offers specialist support alongside their other care services. The home's experience with different conditions means they understand the varying needs of residents with memory challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Tyne Grange achieved an Outstanding overall rating, with particularly strong evidence in caring and leadership. However, the published inspection text provided to us contains very limited detail, so several scores reflect the rating rather than specific observations. Verify the detail directly with the home.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Tyne Grange on Grainger Park Road, Newcastle, was rated Outstanding at its most recent inspection in March 2025, with the full report published in September 2025. This is the highest possible rating and is achieved by fewer than five per cent of care homes in England. Inspectors rated Caring and Well-led as Outstanding and Safe, Effective, and Responsive as Good. For a 22-bed nursing home specialising in dementia, mental health conditions, and physical disabilities, this is a genuinely strong result. The main limitation for families reading this report is that the published inspection text shared with us contains very little specific detail beyond the ratings themselves. We cannot tell you exactly what the inspector observed, which quotes were recorded, or what specific practices earned the Outstanding grade. Before deciding, visit the home in person, ask to see the full inspection report, and use the checklist questions below to fill the gaps. Pay particular attention to night staffing levels, agency use, and how staff engage one-to-one with residents who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Tyne Grange Care Home in Newcastle upon Tyne – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Tyne Grange Care Home in Newcastle upon Tyne – Exemplar Health Care says about itself

Finding their feet with genuine care in Newcastle

Nursing home in Newcastle Upon Tyne: True Peace of Mind

When a care home listens and responds to early concerns, it shows they're committed to getting things right. Tyne Grange in Newcastle Upon Tyne appears to be doing just that, with families reporting improved care after initial settling-in challenges. The home welcomes residents under 65 as well as older adults, supporting people with dementia, mental health conditions, and physical disabilities.

Care & specialisms

Who they care for

    The home caters to a wide age range, from adults under 65 through to older residents. They support people living with dementia, mental health conditions, and physical disabilities.

    How they describe their dementia care

    For those with dementia, Tyne Grange offers specialist support alongside their other care services. The home's experience with different conditions means they understand the varying needs of residents with memory challenges.

    “While still establishing their reputation, the signs point to a team working hard to provide thoughtful, responsive care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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